Privacy Policy

This Privacy Policy describes how Humaira Bangee ("we", "us", or "our") collects, uses, and protects the personal information you provide when using our website at humairabangee.com.

1. Information We Collect

When you place an order or create an account, we collect:

• Full name, email address, and phone number
• Shipping address (city, province, postal code)
• Payment method selection (we do not store card or bank details)
• Order history and transaction records
• IP address and basic browser/device information for security purposes

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmation and shipping update notifications via email
• Respond to your enquiries and customer service requests
• Improve our products, website, and services
• Prevent fraudulent transactions and ensure website security

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Payment Information

We accept Cash on Delivery (COD), bank transfer, and NayaPay. We do not store any bank account numbers, card details, or mobile wallet credentials on our servers. All payment verification is conducted manually or through the respective payment platform.

4. WhatsApp Communication

When you contact us via WhatsApp or when we send you order-related messages on WhatsApp, your phone number and conversation data are subject to WhatsApp's own privacy policy. We use WhatsApp solely for order communication and customer support.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. Our website uses HTTPS encryption. Passwords are stored in hashed form and are never stored in plain text. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use session cookies to maintain your login state and shopping cart. These cookies are essential for the website to function and do not track you across other websites. We do not use advertising or analytics cookies.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of any marketing communications

To exercise any of these rights, please contact us at info@humairabangee.com.

8. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Humaira Bangee
Karachi, Pakistan
Email: info@humairabangee.com
WhatsApp: +92 336 2611804